We have a 30-day return policy for defective, damaged or if you receive the wrong item
which means if item is defective, damaged or if you receive the wrong item you must request return within 10 days of delivery and item must be returned within 30 days of delivery date .Any items requested after 10 days will be considered as change of mind request .
Please check the policy below.
Unfortunately, we cannot accept returns for change of mind.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us via ebay message. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question via ebay message
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food,vitamin bottles, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products nappies ). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items .Also we cannot accept returns for change of mind.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Free standard shipping Australia Wide for all orders .
No international shipping .
